Covid-19

All of our practitioners have received three or more doses of a COVID-19 vaccination. We are very happy to be able to continue to service and support our community safely throughout these uncertain times. We have added breaks between all appointments to ensure adequate time to clean, hand wash and to decrease waiting room occupancy. Our most important mission is to continue to be vigilant and keep our community safe as we keep our doors open. Please continue to observe the following pre-screening guidelines and consider not booking, or cancelling as needed if you:

  • have traveled within the past 14 day

  • have been exposed to someone who has or may have COVID-19

  • are feeling unwell, particularly with a fever, dry-cough, or shortness of breath

 
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Virtual appointments

Not sure if your problem can be helped without hands? We are confident you will benefit from education and exercises through video call if you:

  • Have a new ache or pain, or acute injury

  • Have an old injury that has not yet been addressed

  • Have an old injury that has been treated but has reached a plateau

 

Will my benefits plan cover this type of treatment?

  • Under the current circumstances, most extended health coverage plans have made exceptions to allow their clients to access the care they need virtually - call them or check their website to be sure.

  • Most extended health coverage plans that require a medical doctor's referral for physiotherapy have also waived this requirement, but double check before booking to be sure. 

What can you expect?

  • A detailed assessment that involves listening to you speak about your symptoms, specific questioning, and demonstration of movement and functional limitations as led by the physiotherapist.

  • Education about the likely problem.

  • Exercises that will help you on the path to recovery. You may benefit from hands on treatment when you feel comfortable accessing this, but there is no need to wait it out.